Incidents & materials
Report incidents with photos, log material at each stop, and keep proof of service.
6 articles
- Field logging: what your crews capture on the ground Two things operators record from a run — incidents and material applied — and where that record lives.
- Report an incident with photos File an incident from a run — pick a type, describe it, attach photos, and the dispatcher is alerted at once.
- Log material applied at a stop Record how much salt, brine, or sand went down — captured on arrival, per stop, without double-counting.
- What gets timestamped The times Snowmass records automatically on incidents and material logs — and why they matter.
- Review and resolve incidents (dispatcher) See every incident across the org, open one to review photos and details, and close it out.
- Proof-of-service records How material logs, photos, and visit times add up to a defensible record customers can see.