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Proof-of-service records

How material logs, photos, and visit times add up to a defensible record customers can see.

Incidents & materials Updated 2026-08-09

What a proof-of-service record is

For every property in a storm, Snowmass assembles a record of what actually happened on the ground — not a plan, but the executed work:

  • The service visit with its arrival and completion times.
  • The material applied at that stop, with quantity, unit, and the time it went down.
  • Any incident photos and notes tied to that visit.

Because operators capture all of this from the run in real time, the record builds itself — there's no after-the-fact paperwork to assemble.

Where it shows up

  • Reports — filter and export service and material history for any storm or property.
  • Customer portal — customers see their own service-visit history, including materials and photos, scoped strictly to what they own.
  • Per-property run log — a white-label event timeline you can embed on a customer's own site.

Why it's worth having

  • Disputes — answer "was my lot done, and with what?" with a timestamped record.
  • Trust — customers who can see the work done are customers who renew.
  • Compliance and billing — the same record backs your invoices and any usage-based material charges.

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Updated 2026-08-09