Field logging: what your crews capture on the ground

What field logging is

While a run is under way, operators capture two kinds of record from their device without leaving the swarm:

• Incidents — property or vehicle damage, a near miss, an injury, or anything else worth a paper trail — with photos, sent to the dispatcher in real time.
• Material applied — how much salt, brine, sand, or other product went down at a given stop.

Both are tied to the exact stop and the exact run they came from, so nothing is a loose note that has to be reconciled later.

Why it matters

• Proof of service — a defensible, timestamped record of what was done at each property, complete with the material laid and any photos.
• Faster response — an incident reaches the dispatcher the moment it's filed, not at the end of the shift.
• Clean billing and reports — material logs and visit history flow straight into your reports and the customer portal.

Where to go next

• Report an incident with photos from a run.
• Log material applied at a stop.
• Review and resolve incidents as a dispatcher.